Help When Needed

There may encounter many obstacles or incidents when transporting a load. For example, there may become a time when your vehicle is not operating as it should. You want to know where or how to get help when you needed it. We have listed information that can help in time of need.

Information list here will help with problem that may arise but does not cover all incidents. We try to make a effort to post as many scenarios as possible to help.

If there is a problem with a load try and get as much information about the problem. There will be contact numbers that will be provide so to contact a help center try and resolve a problem. When a problem arise try to get the name of the person(s) and contact number and/or identification that informed you there is a problem. Or try and get an identifier of the individual(s) to use as reference. Record as much information you can. For example, if a person inform there is a problem with a load get their information so we can discuss the issue. When contacting support use any reference numbers or identifiers given to you that reference the issue. You may not have a number to reference but give a detail description of the issue. Contact the manager or dispatcher of all issues so you can get a quicker resolution. Remember that things do not always goes to plan but when it does not there is help that is there for you.